Data Deletion Instructions

Last updated: 15 September 2026

Foundry Connect stores information about WhatsApp Business Accounts that businesses connect to a Foundry product. It does not store the content of WhatsApp messages. Our privacy policy describes exactly what is kept.

If you connected a WhatsApp Business Account

You can have Connect delete what it holds about your account in either of these ways:

1. Remove the app from Meta. In Meta Business Manager (or Facebook Settings → Apps and Websites), find Foundry Connect and remove it. Meta notifies Connect automatically. Any WhatsApp Business Account access granted through the app is disconnected, its stored access token deleted, and the related account records removed within 30 days. Meta will show you a confirmation code and a link where you can check the status.
2. Email us. Write to seifallah@thefoundry.run from the email address associated with your business, stating the WhatsApp Business Account you want removed. We will confirm once deletion is complete.

If you messaged a business on WhatsApp

Connect does not keep your messages. It keeps only technical delivery records (message IDs, timestamps, and delivery status) for up to 90 days, which do not include your message content. To have your messages deleted, contact the business you messaged, since they hold the conversation through the Foundry product they use.

Checking the status of a request

If you removed the app from Meta, the confirmation link Meta gave you opens a status page on this site. If you emailed us, we will reply to confirm completion.

Contact

Technology Foundry (مسبك التكنولوجيا)
seifallah@thefoundry.run